Did you know you have certain rights when you go to a car repair shop? Hopefully you won’t have to use their services, but it is always a good idea to check out a repair shop before you really need it. If you do have damage to your care or need repairs, these tips may prove to be invaluable.
Here are some things you should consider before you let anyone work on your car:
- Is the body shop neat and well organized?
- Does it have modern equipment?
- Is their policy regarding labor rates, guarantees and methods of payment, clearly posted?
- Is the staff qualified and the shop certified by AAA, the Automotive Service Council or the Better Business Bureau?
- Is the manager willing to answer any questions you may have?
- Do they specialize in any particular vehicles such as foreign cars or farm equipment?
Once you’ve picked a repair shop and need their services, you need to get an estimate and know your rights. An estimate should be given in person if it costs more than $100. Once you have received your estimate, the repairs cannot cost over 10% of the estimate without your prior approval. In most cases, the repair shop can keep your car until you pay your bill. However, you can take your car if the following things have happened: if during the face-to-face contact there wasn’t a written estimate given, if the charges were more than 110% without your approval, and if the repair shop did not post a sign stating “your customer rights.” If all these requirements were met, then you must pay your bill before you can receive your car.
Once the repair shop has fixed your car, you should know exactly what work was actually done. You will receive a bill called an invoice. This will have many items listed on it besides the cost of the repairs. By law, it must contain a description of the work they did on your car. It also must have a list of all parts used. It must state if the parts were used, or if they were in a collision previously. It also will give the price for the parts and the company who made them. Lastly, the invoice will contain the charge for labor and the total cost for the repairs.
What happens if some of these requirements were not met? What if your car doesn’t run as well after the repair? That is a violation of the law! First try to work it out with the repair shop. Then, if this does not work, contact the Automotive Service Council or Better Business Bureau, because you may be eligible to receive compensation for up to three times the amount of the damages to your car.
Now you know what to look for in a car repair shop, what is on an invoice, and what to ask the repairman.
For thousands of years, the Spokane Valley area was populated by members of the Upper Band of the Interior Salish Indians, calling themselves “Sn-tutuul-i”, the meaning of which is not known. In about 1783, fur traders from the North West Company began traveling through the area. They called these Indians the “Spokanes” which has been interpreted as meaning “Children of the Sun.” The Spokanes were a peaceful people, on friendly terms with neighboring tribes and later the fur traders and missionaries who came to the area. They fished salmon, hunted game, and ate camassia roots and berries they gathered.
Despite their many years of acceptance of the white settlers, and the calming influence of Chief Garry (sometimes Spokan Garry), the Spokanes protested the loss of their lands by joining in the Indian Rebellion of 1857. The final battle, in 1858, culminated in the Spokane Valley with the destruction of over 800 of their horses, their food, and teepees. The Spokanes were eventually forced from the lands of their ancestors to a reservation north of the Spokane River, just west of the Spokane area.
The first permanent white settler in the Spokane Valley was a retired French-Canadian trapper, Antoine Plante, who built a small cabin near the Spokane River in 1849. Plante ran a small Hudson's Bay Company trading post in the home he shared with his American Indian wife and family. In 1850, Plante constructed and operated the first ferry across the Spokane River, the only means of crossing the river in the area. It was used for transportation across the river by Fort Colville military personnel, U.S. Army surveyors, and miners traveling to western Montana and southeastern British Columbia.
In 1862, A. C. "Charley" Kendall established a store on the north side of the Spokane River. A bridge to cross the river at Kendall's store was soon built by Joe Herring, Timothy Lee, and Ned Jordan in 1864. A small community, known as Spokane Bridge, began to build up near the bridge. M. M. Cowley took over the holdings of Charley Kendall in 1872, including the bridge, a trading post and a log hotel.
Interestingly, the history of the settlement of the Spokane Valley predates the history of the city of Spokane, Washington. Spokane Valley holds many of the “firsts” for the Spokane area. In addition to being home to the area’s first settler, Antoine Plante, the Spokane Valley had the first business and first ferry in 1850; the first store (1862) and bridge (1864); the first house (1866); and the first post office (1867). All these firsts occurred before the 1873 arrival of James N. Glover, considered the founding father of Spokane.
Before the turn of the century, early pioneers, many of them silver miners, arrived from the East by way of the Northern Pacific and Great Northern railroads, for which Spokane was a major hub. By 1883, the first transcontinental rail was established. The railroad activity created support for extensive shops and facilities. Within a few years, Spokane was tied to the outside world by five transcontinental railroads, making it the hub of commerce it remains today.
Irrigation efforts stimulated population growth in the Spokane Valley significantly in the early part of the 20th century. Developers and real estate speculators tapped into nearby lakes, the Spokane River and the aquifer lying under the valley in an effort to turn the dry land into saleable agricultural land. In 1899, the Spokane Valley Land and Water Co., later owned by long-time irrigation advocate D.C. Corbin, built a canal to irrigate land in the Greenacres area with water from Liberty Lake. In 1905, the Spokane Canal Company built a canal to irrigate the Otis Orchard area with water from Newman Lake, and Modern Irrigation and Land Company tapped into the underground aquifer to irrigate 3,000 acres (12 km²) in Opportunity. Within just twenty years, 30,000 acres (120 km²) of dry land was converted into fertile farmland. Water access greatly increased land values. Valley population grew from 1,000 residents in 1900 to nearly 10,000 by 1922. Extensive apple orchards thrived in the gravelly soil of the Valley, and by 1912 nearly 2 million apple trees had been planted. A huge packing plant was built in 1911 by the Spokane Valley Growers Union.
With the exception of the incorporated Town of Millwood, Washington, the Spokane Valley was developed as townships with no governmental functions. Most of the townships platted in the early 1900s were surveyed as a tool for promotion and sales, and remain as names for neighborhoods and post office designations today.
A few Spokane Valley townships were developed for residential and/or business purposes. Trent was originally platted as a residential area for Northern Pacific railroad workers in 1881, Millwood began as a “company town”, developed by Inland Empire Paper Mill for their employees, and Dishman developed primarily as a business center. All other Valley townships were developed as irrigation districts and owe their existence to their agricultural roots. Between 1901 and 1915, the townships of Orchard Avenue, Greenacres, Otis Orchards, Opportunity, Vera, Dishman, Liberty Lake, Newman Lake, East Spokane, Mica and Chester were platted. Pasadena Park is a populated place located in Spokane County at latitude 47.697 and longitude -117.283, North of Millwood across the Spokane River that existed at least as early as 1916.
The Spokane Valley was promoted as a wonderful place to live. Though most Valley residents were farmers or orchardists, canneries, brickyards, railroad maintenance facilities and lumber mills provided jobs for many. The beauty of the surrounding area, pleasant communities, fertile farmlands, business opportunities, outdoor sports and activities, local recreational areas and community organizations caused it to be called “Spokane Valley, the Valley Bountiful”. As the population increased, small communities with schools, churches, businesses, community clubs and organizations thrived. Tied to Spokane, local lakes and Coeur d’Alene by railroads and bus systems, the people of the Valley enjoyed a full life.
In the years that followed, crop troubles and irrigation system maintenance problems prompted many residents to sell their farms in five, ten, or 20-acre (81,000 m2) plots for suburban home sites. Many of the apple trees were pulled out and replaced by neighborhoods and truck farms. The truck farms were successful in raising strawberries, raspberries, tomatoes, beans, peas, watermelons, asparagus, squash, cucumbers and thousands of acres of Heart of Gold cantaloupes. Dairy, poultry and fur farms also appeared in the Valley during these years.
While jobs were scarce during the Great Depression, most people in the Spokane Valley had enough land to grow food for their families. The Spokane Valley Chamber of Commerce adhered to a positive agenda throughout these hard times. They placed street signs on Valley roads and in an effort to show solidarity with Spokane, east-west roads were renamed to correspond with Spokane’s roads. Observing that fires were a constant and catastrophic problem for area residents, the Chamber lobbied to begin a fire protection district in the Valley. Their efforts were successful and Valley residents were first offered fire protection in 1940, with the formation of Spokane County Fire Protection District Number One.
The people of the valley always maintained independence from the City of Spokane on its borders. The first local newspaper, The Spokane Valley Herald, was launched in 1920. In 1919 an early municipal airfield was carved out, later named Felts Field in honor of Herald owner Buell Felts who died in a plane crash there. A streetcar line was started as early as 1908, and later extended to Liberty Lake in the east part of the valley, where entertainment facilities were built for music and outdoor gatherings. Other than Millwood, which incorporated in 1927 and Liberty Lake, Washington which did so in 2001, the Valley remained unincorporated throughout the 20th century.
Industry began to replace agriculture more rapidly after the completion of Grand Coulee Dam in 1941, which combined cheap electricity with readily available water from the Spokane River and the extensive aquifer which underlies the Valley. At its height, the Valley was the site for an aluminum plant, a cement plant and a paper mill. Plans to attract light industry through the establishment of an industrial park at a former military depot were not very successful. The cement plant closed in the 1950s, but the paper mill and aluminum plant remain.
In the 1950s a further transformation swept the valley as the post World War Two population boom began to push into the valley, replacing most of the remaining apple orchards with tracts of houses. The first shopping mall was built at University Village on Sprague Avenue (formerly called Appleway), which became the major artery through the Valley, lined with stores and restaurants. The last large-scale orchard irrigations ended in the late 1950s, canvas pipes running down residential streets replacing the old ditches by that time.
In the later decades of the last century the Valley experienced a large influx of retirees due to inexpensive housing and the relatively dry weather. Retirement complexes and apartment blocks began to appear. At the present time the Valley remains principally a suburban area, a mixture of families and retirees and the retail commerce to support them. In the 1990s and the early part of the twenty-first century the Spokane Valley continued to grow more urban, becoming one of the fastest growing regions in the state. Commercial growth increased and joined residential growth as it moved towards the state line. The urban development included the opening of the long-awaited Spokane Valley Mall in 1997, the establishment of dozens of other businesses along business corridors, and the development of the Mirabeau Point community complex.
The City of Spokane Valley incorporated on March 31, 2003, after being turned down in four previous referendums. At its creation, it was the third-largest newly incorporated city in US history (after Centennial, Colorado, which incorporated in 2001; and Miami Gardens, Florida, which incorporated about five weeks before Spokane Valley).
The situation of the City of Spokane Valley as an urban outgrowth of Spokane is very similar to the outgrowth of Sandy Springs, Georgia, a suburb of Atlanta. Sandy Springs would itself incorporate on December 1, 2005, passing City of Spokane Valley for third place on the list of largest newly incorporated U.S. cities.
Night aerial view of Spokane & Spokane Valley (background), and Post Falls (foreground) in December 2014
Spokane Valley lies along both banks of the Spokane River as it flows between Idaho and the City of Spokane. Most of the city lies to the south of the river as the Selkirk Mountains rise immediately to the north of the river in most places. To the south of the valley rise Mica Peak and Krell Hill, the southernmost extremity of the Selkirks.
Spokane Valley city proper consists of the communities of Dishman, Greenacres, Opportunity, Trentwood, Veradale, Yardley, and parts of Chester and Otis Orchards. According to the United States Census Bureau, the city has a total area of 38.06 square miles (98.57 km2), of which, 37.77 square miles (97.82 km2) is land and 0.29 square miles (0.75 km2) is water.
Because the City of Spokane Valley shares its name with the unincorporated area it was carved from, the term "Spokane Valley" is often used in reference to an area greater than that which falls within the city limits.